Services

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Call Us: (954) 435-6161
Email Us: sales@riskqual.com
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Customer Support Second To None

Our customer support begins with the sales process and continues ongoing throughout implementation, training and ongoing product support. In each step, RiskQual pledges to provide the highest degree of client satisfaction by delivering high-quality products and services.

RiskQual provides services including installation, implementation, data conversions, interfaces, training and user support. We recognize that changing technology is an important step for healthcare facilities and we therefore partner with our clients in providing them with a system they can utilize now to meet their current demands for data, and most importantly, one that is designed to allow them to cater to the constant changes in their data gathering and reporting needs.

Our combined expertise in information systems and healthcare allows us to provide the utmost in both technical, and business-specific support.

Our Support Services Include:

  • Unlimited Support via Phone, Fax, Email/Web Site
  • Semi-Annual Enhancement Releases
  • Quarterly Maintenance/Upgrade Releases
  • Statutory/National/Federal Update Releases
  • (Medwatch, CMS Section 111, State Specific Regulatory Reporting)
  • Updates to ICD9-10 Dx/Proc Codes listing, Postal Codes listings
  • Updates to existing DataTrk data entry forms as per client requests

"Healthcare Advisor Series is a comprehensive and powerful system that serves well as one of the critical elements to the foundation of a credible and innovative claims administration program. RiskQual in our view has also distinguished itself in consistent provision of excellent client support"

DULAC Corporation